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BestDoctor medical service
Health care and the best service for Skyeng for a whole year
The BestDoctor health assistance service provides access to online consultations with doctors, organization of treatment with the choice of the best specialists and 24/7 chat with the BestDoctor specialists, quality assurance and support at all stages of recovery. It also provides medical appointments in-person, researches based on laboratories and clinics, articles about health and opportunity of ordering medicines. This all - in one application.

Certificate validity period (service period) — 1 year from the date of purchase

The service is available for people aged 3-70 years
About the product
Why do I need
medical assistance?
No occasional expenses
You pay a fixed amount for the rate and the services included in it once a year, and so we will cover all further expenses. The retail price of such services significantly exceeds the cost of services included in the products of BestDoctor.
Your health comes first
BestDoctor service is based on patient care. We will contact you in the app, by phone or via messenger, help you to contact a specialist, make an appointment with a doctor and make sure that the quality of services provided is on a higher level.
Reducing the time to get help
Useful application
To get help quickly and not waste time visiting the clinic, just send a message in the chat what happened to you — the specialist will respond within a minute and schedule an online consultation with a doctor. We are online 24/7.

We have also included in the tariffs in-person specialist appointments and diagnostics, if you need to meet with a doctor face-to-face.
Day-and-night communication with doctors, search and registration in the clinic, the help of a psychologist, health history and useful materials — everything is at hand.

You will receive a link to download the application after payment.
How BestDoctor works
Select the appropriate tariff of products and add the desired quantity to the shoping-cart
Within 24 hours, you will receive a notification and instructions for activating the application by email
Read up the offer and confirm your consent to data processing, and then pay
Done! Now you have access to high-quality medical assistance from Best Doctor
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The necessary range of products and clear services
Virtual Clinic
This is an online service for getting fast medical assistance and referrals for tests from the best doctors. They are always in touch, they are interested in your condition during treatment and will explain what is the matter — they will interpret the results, select an experienced specialist for further treatment and draw up a recovery strategy. No time wasting of waiting for an appointment and no risk of getting help late.

Now more than 100 doctors are available for consultations: therapist, neurologist, urologist, gastroenterologist, gynecologist, endocrinologist, allergist-immunologist, otorhinolaryngologist, dermatovenerologist, cardiologist, ophthalmologist, radiologist, trichologist, nutritionist and pediatrician — and every day we add new specialists.

The Virtual clinic is available at all rates — unlimited for the service period.

Appointments with the following specialists are available in English: therapist, dermatologist, gastroenterologist, endocrinologist, neurologist, gynecologist.

Coverage area: the whole world.
Medical appointments in-person
The face-to-face appointment includes a doctor's examination, drawing up anamnesis and treatment strategy, as well as issuing a referral for tests and, if necessary, prescribing a consultation with another specialist. Currently, a therapist, a neurologist, a gynecologist, an endocrinologist, an allergist, a gastroenterologist, a dermatologist, a cardiologist, an otolaryngologist, an ophthalmologist, a urologist and a surgeon are available for appointment.

You can sign up to clinics through our app or by phone, you also will find a map with available clinics in the app. Both private and public clinics are available for appointment booking — our staff will specify in which part of town you would like to visit a doctor, and offer several options to choose from.

You can find a list of clinics and laboratories here.

Medical appointments in-person are available in the «Standard»‎ and «Maximum»‎ tariffs — 4 appointments per service period.

Coverage area: the territory of the Russian Federation.
Laboratory diagnostics
Conducting 2 sets of diagnostics complexes prescribed by a doctor for laboratory* diagnostics (no more than 5 tests in one complex).

* Laboratory diagnostics includes 500 of the most popular tests.

You can find a list of clinics and laboratories here.

Laboratory diagnostics is available at the «Maximum» tariff‎.

Coverage area: the territory of the Russian Federation.
Choose the best tariff
for your budget
Lite
Standard
Maximum
Virtual Clinic
Medical offline appointments
(4 consultations)
Laboratory diagnostics
Cost price
30 $ / year

You save 

73 $!

80 $ / year

You save 

131 $!

97 $ / year

You save 

170 $!

Unlimited for the service period
4 consultations for the service period
2 sets of diagnostics complexes prescribed by a doctor for laboratory* diagnostics (no more than 5 tests in one complex) for the service period

The average cost of services separately: Telemedicine consultations — 103 $ / year

The average cost of services separately: Telemedicine consultations — 103 $ / year


4 medical offline appointments — 109 $

The average cost of services separately: Telemedicine consultations — 103 $ / year


4 medical offline appointments — 109 $


10 tests in the laboratory — 55 $

Leading employers trust us with their health, for whom the loyalty and comfort of employees are in the first place:
Feedback
Julia, 34 years
For me, the main advantages were the ability to talk to a doctor in the app and a convenient format for taking tests.
I accidentally fell on the beach during my vacation and immediately turned to the doctor in the chat. We picked up a suitable combination of medicines from my first-aid kit together. I was also offered to make an offline appointment after my vacation. I really liked such a caring attitude and a convenient application!
Nadezhda, 41 years
Due to my busy work schedule, I did not have time to eat properly. I also have trouble sleeping — I go to bed late and do not get enough sleep. The doctor at BestDoctor helped me sort out the exciting issues.
Catherine, 27 years
About BestDoctor
BestDoctor is a health assistance service that accompanies more than 100 thousand clients from 140 Russian and international companies at all stages.

We have created the first technological Voluntary Health Insurance in Russia, which is based on the needs of the patient, the employer and doctors, and have proven the effectiveness of this approach — 95% of customers stay with us and prolong our cooperation for the next period of service.
Popular questions
Is it possible to get medical assistance in any city of Russia?

Sure. BestDoctor services are available to residents of all regions. In total our partners are 15,000 clinics throughout Russia.

Which doctors are available for consultations?
In the Virtual Clinic: a therapist, a pediatrician, a neurologist, a gynecologist, an endocrinologist, an allergist, a gastroenterologist, a dermatologist, a cardiologist, an otolaryngologist, an ophthalmologist, a pulmonologist, a urologist and a surgeon will be available to you — more than 100 doctors in total and every day we add new specialists.

Outpatient care: a therapist, a neurologist, a gynecologist, an endocrinologist, an allergist, a gastroenterologist, a dermatologist, a cardiologist, an otolaryngologist, an ophthalmologist, a urologist and a surgeon.

Is it possible to get medical care from another country?

Yes, you will be able to receive medical assistance in an online format of our Virtual Clinic. Face-to-face appointments and laboratory diagnostics are carried out only in Russia.

What is the advantage of Virtual clinic over a traditional doctor's appointment?
First, remote consultations help to maintain constant care and are especially effective for those who, for various reasons, do not have access to a specific doctor or service. For example, because of the location or for health reasons.

Secondly, an online consultation can improve the results of treatment. The terms of assistance are reduced to the minimum when the doctor is available just a few minutes after the request.

It is also an opportunity to get a personal recovery strategy, delegate all formal tasks for the treatment process and simply get a caring attitude from the best in their field.
Could a virtual clinic replace an offline doctor's appointment?
An online consultation will replace an appointment with a therapist. If necessary, after talking to your doctor, you will receive a referral for tests, and based on their results, we will select the best specialist for further treatment and make an appointment. And even in this case, you save up to 30 % of the time.

If you realize that you need urgent help, you should call an ambulance as soon as possible. If you are in doubt whether you need an ambulance, ask our doctors in the chat.

What will happen to the personal information that I will give to you?
It's not a big deal. We securely store all data on our own platform and do not share it with anyone.
What will happen if I run out of the limit for offline appointments and laboratory diagnostics?
We will be able to make an appointment for you to see a doctor or for any other tests. You pay for these services yourself. Many clinics make a discount on services if patients come by appointment from BestDoctor.
Is it possible to get medical assistance in any city of Russia?
Sure. BestDoctor services are available to residents of all regions. In total our partners are 14,000 clinics throughout Russia.

Which doctors are available for consultations?
In the Virtual Clinic: a therapist, a pediatrician, a neurologist, a gynecologist, an endocrinologist, an allergist, a gastroenterologist, a dermatologist, a cardiologist, an otolaryngologist, an ophthalmologist, a pulmonologist, a urologist and a surgeon will be available to you — more than 100 doctors in total and every day we add new specialists.

Outpatient care: a therapist, a neurologist, a gynecologist, an endocrinologist, an allergist, a gastroenterologist, a dermatologist, a cardiologist, an otolaryngologist, an ophthalmologist, a urologist and a surgeon.

Is it possible to get medical care from another country?

Yes, you will be able to receive medical assistance in an online format of our Virtual/online Clinic. Face-to-face appointments and laboratory diagnostics are carried out only in Russia.

What is the advantage of Virtual clinic over a traditional doctor's appointment?
First, remote consultations help to maintain constant care and are especially effective for those who, for various reasons, do not have access to a specific doctor or service. For example, because of the location or for health reasons.

Secondly, an online consultation can improve the results of treatment. The terms of assistance are reduced to the minimum when the doctor is available just a few minutes after the request.

It is also an opportunity to get a personal recovery strategy, delegate all formal tasks for the treatment process and simply get a caring attitude from the best in their field.
Could a virtual clinic replace an offline doctor's appointment?
An online consultation will replace an appointment with a therapist. If necessary, after talking to your doctor, you will receive a referral for tests, and based on their results, we will select the best specialist for further treatment and make an appointment. And even in this case, you save up to 30 % of the time.

If you realize that you need urgent help, you should call an ambulance as soon as possible. If you are in doubt whether you need an ambulance, ask our doctors in the chat.
What will happen to the personal information that I will give to you?
It's not a big deal. We securely store all data on our own platform and do not share it with anyone.
What will happen if I run out of the limit for offline appointments and laboratory diagnostics?
We will be able to make an appointment for you to see a doctor or for any other tests. You pay for these services yourself. Many clinics make a discount on services if patients come by appointment from BestDoctor.
Any other questions?
Contact our Care Service by phone +7 800 777 6832